Redesigned internationally renowned baby hearing software
About the Client
Natus is a leading provider of healthcare products used for newborn care. Its products are sold in the US and over 100 other countries. Natus has received numerous industry awards. Fiscal 2010 Revenue: US$ 219 million. Stock symbol: BABY
Challenges
Human Factors International and Cyber Boomerang teamed up to redesign Audble Desktop, a newborn hearing software. The software was a custom solution for large clients. Now it must address a more general market with new features, such as exporting to 7 devices, reporting, and conflict resolution.
Methods
- Conducted interviews and focus group sessions with Natus stakeholders
- Developed personas for two main user types
- Designed wireframes to support the functionality and interaction of the various screens
- Created visual designs according to the wireframes
- Created style guide for visual and interaction elements of the new user interface
Results
- We followed best practices for design and usability to develop a new and improved user interface.
- We incorporated stakeholder visions and IT insights.
- The design supports new features such as exporting to 7 devices, reporting, and conflict resolution for the different personas.
