10 Readability Tips: Writing Website Content that your Visitors Will Read

10 Readability Tips: Writing Website Content that your Visitors Will Read

Many of my clients write content for their websites in big blocks of text like it’s some kind of school research paper. The bottom line is if we ignore the importance of readability, online visitors won’t read it. Readability is a tool that seeks to achieve reading ease and make online reading more enjoyable and understandable by removing the clutter around what you’re reading.

According to usability studies, most web surfers do not read all your page’s content, but SCAN it often times in an upside down “L” pattern. So what’s the solution?  There are several techniques to get your point across to your visitors, even if they are not reading everything.

Here are 10 readability tips to get readers to understand your message:

1. Write in the style, tone, and language of your readers — Since the 1930s, national literacy surveys have shown that the average adult in the U.S. reads at the 8th-grade level.

2. List your content in numbers or bullets.

3. Break up blocks of text into shorter paragraphs.

4. Use more narrow column lines of text – eyes don’t like to read from far left to far right of the page.

5. Be concise. So, if the same point can be made in a shorter sentence, then do that.

6. Write in an Inverted Pyramid Style, Start with the Conclusion.

7. Emphasize your main points through bolding or CAPITALIZATION.

8. Use illustrations, if appropriate to convey your message. Pictures are worth a thousand words!

9. Use large enough font size.

10. Ensure enough contrast between the text and it’s background. Otherwise, your readers will barely be able to see your words.

Try these tips out. They work like a charm!

And let us know how they worked for you.

Abdul Suleiman

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A User Friendly Website that’s Too Sticky to Bounce your Visitors

Do you get frustrated when you can’t instantly find what you are looking for on a website?  This may very likely prompt you to leave. The rate that visitors quickly leave your website because they don’t find what they need is called the bounce rate. However, you can keep visitors glued to your website and reduce your website’s bounce rate by applying principles of usability.

Usability testing actually allows you to test your website on visitors that are similar to your real customers.  Such testing may allow you to  discover that it is difficult for your website visitors who want to buy your product to identify your website’s shopping cart. Without this one critical piece of intelligence (among the many others), your visitors may simply bounce off your website to shop at the hundreds of thousands other similar websites.

But if your website is intuitive and a complete no-brainer, then visitors get stuck loving your website, boosting your prospects for online sales conversions. Never underestimate the power of power of usability. Contact us to learn more about what barriers to usability are holding your website back from reaching its full potential of keeping visitors stuck on your website.

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Without a Search Box Your Website can Lose More Than Half its Visitors

According to studies by Jakob Nielson, the “father of usability,” more than 50% of your website’s visitors are search-dominant, meaning that they want to find their information as soon as possible.  As a result, visitors that can’t find what they need on your website will resort to the search box. This allows for the dual purpose of you learning what search terms visitors are using [hence allowing you to properly fashion your website accordingly] and makes it easier for visitors to more easily find what they are looking for.

  • For example, your law firm offers Chapter 7 bankruptcy services. But after checking out your analytics software, you find out that 30% of the searches on your website are for Chapter 13 bankruptcy.
  • As a result of these findings, you begin to offer and prominently advertise Chapter 13 bankruptcy services on your website to earn more of your clients’ business.  Voi-la!  More clients!

As you can see, a simple search box can do wonders for your website’s Return on Investment (ROI). There are other visitor conversion considerations that you may have not thought about. We know how to make websites work for your visitors to bring you more business.

We’ll even do a complimentary website inspection. You have nothing to lose. Just click the “Get a Free Site Inspection” button in the top right corner of our website www.CyberBoomerang.com.


Abdul Suleiman is Managing Director of Cyber Boomerang, Ltd., an interactive marketing firm that helps companies attract visitor traffic to their websites and then turn visitors into profitable customers.

Posted in Blog, Usability, User Experience | Tagged , | 3 Comments